Web Call Back

Scheduling and Automated calling of both parties at a specified time and date


Automatic response management, Auto routing, Virtual Email Agent


Schedule a Service visit, automated request and confirmation. Outlook and iCal integrated


Enable multimodal experience with Data and SMS channels. Mobile Web Chat and complimentary downloadable Apps


Social media and sharing features allow the visitor to share experiences providing mouth-to-mouth and grassroots marketing


Integrated and flexible customer-friendly ecommerce store for products and services

Knowledge Base

Web-based self service for Information Repository and Self Search

Collaborative Browsing

Simultaneous browsing of web page and sharing of web space. Used for real-time shopping cart and ecommerce assistance


Service notification and requesting using SMS text messaging

Web Chat

Real-time chat with Agent, Online text based one-to-one dialogue

Smart  businesses  today  lead  their  markets by offering their customers many ways to communicate and interact with them across the web. Customers  have  increasingly  more  complex service enquires and are also demanding a more personalised service experience.

The Apoyar A1 Application suite enables extraordinary customer experiences across the web connecting your employees, customers and partners in a seamless service system.

Business Leaders

Reduce Operational Cost

Competitive Advantage

Dramatise the Business Offering

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Customer Experience Leaders

Increase Customer Loyalty

20% Lower Call Volumes

Enhance Employee Effectiveness

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IT Leaders

Single Platform System

On Premise / Cloud SaaS


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